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BUSINESS LISTINGS
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WEB LISTINGS
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Prior to implementing Astea's Dynamic Scheduling Engine, their customer service team based scheduling decisions on a plethora of variables including technician skills, availability, travel time, parts, customer service level agreements ... |
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Last month, we reported that of the 5.6 million big bank customers who switched their banks in the past 90 days, 214,000 moved to credit unions. And a December customer satisfaction report showed credit union rates far surpassed those of big banks, earning ... |
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Laurie Guest's advice about customer service during the Community Leaders Breakfast on Thursday seemed simple enough. Yet, when thinking about it, we would all probably find that we do many of the things that she says are bad ideas. Take, for example, the ... |
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METHUEN — City Councilor Tom Ciulla has withdrawn his resolution seeking a crackdown on customer service at City Hall. The withdrawal came Monday night, three weeks after Ciulla claimed City Hall workers were giving residents "the runaround." Ciulla ... |
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www.wakulla.com/Wakulla_News/B ... |
7, 2012) – Your Better Business Bureau® Foundation Serving Northwest Florida is currently accepting nominations for the 2012 Customer Service Excellence Award. The Customer Service Excellence Award recognizes individuals for outstanding customer ... |
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www2.wsls.com/business/2012/fe ... |
Considering the importance of quality customer service, the Danville Pittsylvania County Chamber of Commerce is offering a humorous, DVD-based training workshop called “The Guest” for members. This workshop will illustrate just how easy it is to offer ... |
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www.kansas.com/2012/02/10/2210 ... |
His Scholfield Honda has been recognized a couple of times recently for offering great customer service to women. On Wednesday, Forbes wrote about a survey that WomenCertified conducted last fall for Dealer Magazine, which Scholfield calls one of the ... |
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Telstra chief executive, David Thodey, has conceded that progress remains slow on improving the telco's customer service record, despite making it a top priority in the last 18 months. Speaking at an analyst briefing on the telco’s financial results for ... |
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There are no hard and fast rules for bending customer service reps to your will. Sometimes kindness will get you far, and other times it will just get you dismissed. The same is true for being gruff and to the point. Much depends on the personality of the ... |
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